Refund Policy

SupportX follows a transparent refund policy to ensure donor satisfaction.

Refund Eligibility

• If payment was made by mistake
• If duplicate payment occurred
• If technical error caused incorrect payment

Refund Request Process

To request a refund, users must contact SupportX within 7 days of payment.

Refund Method

Approved refunds will be processed to the original payment method within 5–7 working days.

Non-Refundable Cases

• Voluntary donations already processed
• Requests made after 7 days

Last Updated: March 2026